Bishan Store FAQs

Payment Methods

How can I pay for my order?We accept various modes of payment which include Credit Card, Debit Card, Net Banking, UPI, PayTM and COD (Cash on Delivery)Is it safe to shop online if I make payment using net banking, Debit card or Credit Card or Wallet?Yes. We process 100% Secure payments using the best SSL certificate so you will be able to buy safely and securely. Also, we are using the most trusted payment gateway - PayTM. Your money is safe.Is there any hidden charges on orders?No, you have to pay only the amount that you see in your cart.

Shipping and Delivery

What are the shipping charges?We provide free shipping in Pan India. If you choose COD(Cash on Delivery) as payment method, we charge a nominal fee of ₹65.How long does it take to deliver the order?We dispatch the order on same day. Most orders are delivered within 2-3 working days. You will receive an email with the shipping details once your order is confirmed. Who will deliver the order?We have tie-ups with reputed courier companies, so your orders will be delivered to your doorstep.

Returns and Refund

How do I return my product?If you are not satisfied with the product and want to return it to us, we will happily accept all returns if they are reported within 10 days of the delivery.

Our return policy:
1. Product must be in unused condition with all original packaging intact.
2. In case of COD orders, we will not refund handling charges.

To return the product:
Please drop an email to support@bishanstore.com with the subject line as - Returns #OrderNumber within 10 days of delivery.
To return the product(s), you will need to self-ship the product(s) to our warehouse. If your request is accepted, we will email you the return details.
Please note - The charges of shipping the product(s) back to us will be borne by the customers themselves.

Our team will check the returned product(s) for quality (If it is re-saleable). We will send you an e-mail on your registered email-address issuing you a store credit which can be used to purchase other stuff on www.bishanstore.com

Cancellation

How can I cancel my order?To cancel an order, please write us at support@bishanstore.com within 12 hours. If you already paid for your order, the amount will be added to your store credit within 48hrs after cancellation. You can use the store credit for future purchases on www.bishanstore.com.

If the order is shipped already
we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.